The Worst is Over
Called “The Bible of Crisis Communications,” this is a must have not just for every emergency worker, but for every home. This is the primer for what to say when every moment counts. In it you will…
- Find out about Iatrogenic illness, or illness that is induced by the doctor with only a few thoughtless words, and how you can counteract it yourself;
- Learn what you can say to your loved ones when they are sick, injured, or frightened that not only can help them through the crisis, but actually begin the healing process and possibly save a life;
- Discover how four simple words can help turn a crisis around;
- See how simple and effective Verbal First Aid is and why firefighters, police, doctors and nurses all over the world are turning to the most important healing tool of all: their words.